Reason to shop from us!

WE OFFER GUARANTEED LIVE DELIVERY ON EXPRESS ORDERS ONLY. WE DO NOT HAVE A GUARANTEE DURING THE WINTER MONTHS (NOVEMBER 1ST THROUGH MARCH 31ST). WE SHIP WITH 40 HOUR HEAT PACKS OR 72 HOUR WHEN NEEDED.

WE ARE NOW SHIPPING VIA USPS EXPRESS AND PRIORITY. FLAT FEE SHIPPING ON ALL LIVE EXPRESS ORDERS. IF SUPPLIES ARE ADDED, AN ADDITIONAL SHIPPING FEE WILL INCUR. WE WILL EMAIL YOU FOR APPROVAL ONCE YOUR ORDER IS PLACED.

Welcome to LiveHermitCrabs.com. We are one of the few sources on the internet for exotic hermit crabs. We offer hermit crab supplies, food, decorations and accessories for both beginners and advanced hermit crab and aquarium hobbyists. Allow us to help you get started or continue your hermit crab adventure. Please see our About Us section for detailed information on how our crabs are packaged for shipments.

Please allow up to 2 weeks for your order to be processed and shipped. During the winter and summer months, live orders may be delayed further if the weather is too cold or too hot to ship. Our main concern is the safety of the crabs. Once you place an order, it will be processed electronically and handled by a live hermit crab specialist. Should there a problem with your order, you will receive email notification quickly and securely, to ensure that your order is handled promptly and any problems are corrected quickly.

We offer a money back guarantee on all of our products. Just send it back for a full refund on the product. Shipping costs are non-refundable. As long as the product is in its original package, the refund is returned. For a full explanation of refunds and our store policy, email us. We are here to help.

All questions and inquiries can be sent to: customerservice@livehermitcrabs.com















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