If you don’t see an item that you are looking for, simply email us and we will create one for you! We are a small dealer and we have experience with ALL the products listed on this site, so don’t hesitate to email us any questions.
We offer a money back guarantee on all of our products. Just send it back for a full refund. As long as the product is in its original package, the refund is returned. For a full explanation of refunds and our store policy, email us. We are here to help. You can also reach our Live Hermit Crab operator by clicking on the live chat button.
We are fully dedicated to your satisfaction. Should you not be satisfied with your supply order, please return it for a full money back guarantee. If you don’t want your money back, we will gladly give you a credit upon receiving the items that were sent to you. Our goal is to make you, and your hermits, completely satisfied.
Please note that we are currently undergoing a change in management and location. We are working very hard to catch up on old orders, as well as process all the new orders coming in. We are going to be changing our shipment methods as well. The current shipping method will be ground shipping for dry goods and supplies, and Post Office Express for live orders, with a $15 flat shipping fee per order. This ensures that the crabs will get to your destination within 48 hours, and still remain affordable. This fee is subject to change at anytime but for now, this will cover both the shipping for crabs and dry goods (supplies). Please email us with any concerns you may have before or after you place your orders. Thank you for shopping with us.